Your questions, answered
Welcome to the Cake Topper UK frequently asked questions page. We've compiled answers to the most common queries our customers have about our unique, high-quality acrylic cake toppers, from customisation and ordering to delivery and care. We pride ourselves on our adaptability and commitment to excellence in every aspect of our service. Explore what we have to offer and how we can contribute to your special celebration's success.
All about our acrylic cake toppers
Here you'll find detailed information to help you understand our products, place an order, and care for your custom cake topper. If you can't find what you're looking for, please don't hesitate to contact us!
What sizes are available for your acrylic cake toppers?
Our acrylic cake toppers are available in standard sizes suitable for most cakes. Exact dimensions are listed on each product page.
Can I order a custom size acrylic cake topper?
Yes, custom sizes are available. Please contact us via the “Contact Us” page to request a quotation for a bespoke size.
Do you offer personalised acrylic cake toppers?
Yes, we offer personalised and bespoke acrylic cake toppers, including custom names, wording, and designs.
Please contact us via the “Contact Us” page to request a quotation
What material are your cake toppers made from?
All of our cake toppers are made from premium Supreme 3mm acrylic for durability and a high-quality finish.
Are acrylic cake toppers food safe?
Our cake toppers are decorative items and made from food safe acrylic
Do your cake toppers come with a prong?
Many designs are available with or without a prong. This option is shown on each product listing.
What acrylic finishes do you offer?
We offer standard acrylic, pastel acrylic, and mirrored acrylic finishes, depending on the design.
Is mirrored acrylic reflective on both sides?
No, mirrored acrylic is reflective on the front only and has a coloured backing on the reverse.
How thick is the acrylic used?
Our acrylic is thick enough to be sturdy and stable while remaining lightweight for cake use.
3mm thick per layer some of our products are double layered 6mm
Will the cake topper stand securely on the cake?
Yes, when used correctly, our cake toppers are stable and secure on cakes.
Are acrylic cake toppers reusable?
Yes, acrylic cake toppers can be reused if handled and stored carefully.
Can the cake topper be kept as a keepsake?
Yes, many customers keep their acrylic cake topper as a keepsake after the event.
All cake toppers are precision laser cut to ensure smooth edges and accurate detail.
Do you provide a proof before making personalised toppers?
Proofs may be available for bespoke orders. Please contact us before ordering if a proof is required.
How long does it take to make an acrylic cake topper?
Production times vary by design and personalisation. Current turnaround times are shown on our website.
Do you offer express or rush orders?
Express orders may be available depending on availability. Please contact us before ordering.
Please contact us via the “Contact Us” page to request a quotation
How long does delivery take within the UK?
UK delivery times depend on the shipping option selected at checkout.
Do you ship acrylic cake toppers internationally?
Yes, we offer international shipping. Delivery times vary by destination.
Please contact us via the “Contact Us” page to request a quotation
How do I clean my acrylic cake topper?
Clean gently with a soft, dry or slightly damp cloth. Avoid abrasive materials.
How should I store my cake topper after use?
Store flat in its original packaging or wrapped in a soft cloth to prevent scratches.
Can acrylic cake toppers be used outdoors?
Yes, but prolonged exposure to direct sunlight, heat, or moisture should be avoided.
Do mirrored or pastel acrylic toppers scratch easily?
Acrylic can scratch if mishandled. Careful use and storage are recommended.
What should I do if my cake topper arrives damaged?
Please contact us within 24 hours of delivery with photographs so we can assist you.
Can I cancel or change my order after placing it?
Orders cannot usually be changed or cancelled once production has started, especially personalised items.
Are your cake toppers suitable for occasions other than weddings?
Yes, our acrylic cake toppers are suitable for birthdays, anniversaries, engagements, and other celebrations.
For custom designs Please contact us via the “Contact Us” page to request a quotation
Still have questions?
We hope our FAQs have helped clarify everything about our premium acrylic cake toppers. If you still need assistance or have a unique query, our friendly team at Cake Topper UK is always here to help. Reach out to us – we're glad you're here to be a part of our story.